1. Introduction
Welcome to Muuv-It. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or making a purchase, you agree to comply with and be bound by these Terms.
2. General Conditions
- We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
- By using the website and purchasing products from us, you agree to comply with all applicable laws and regulations.
3. Products and Services
- Muuv-It specializes in the sale of brand-new clothing. All products are sourced from trusted suppliers and are brand new, unused, and in their original packaging.
- We make every effort to provide accurate descriptions and images of the products. However, slight variations in color, style, or design may occur due to lighting or screen settings.
- All items are subject to availability. In the event that a product is out of stock, you will be notified promptly.
4. Ordering and Payment
- By placing an order, you confirm that you are legally able to enter into a contract and that the information you provide is accurate and up to date.
- Orders must be paid for in full at the time of purchase. We accept the following payment methods: [Credit Card, PayPal, etc.].
- Once an order is placed, you will receive an order confirmation via email. Please keep this for your records.
5. Shipping and Delivery
- Muuv-It ships all orders from Singapore or Malaysia, depending on product stock and your shipping address.
- We process and ship orders placed before 6pm. on the same day. Orders placed after this time will be shipped the following business day.
- Delivery typically takes 1-2 business days from the shipping date, depending on your location.
- Shipping fees will be calculated based on your location, the weight of the items, and the shipping method selected at checkout.
- You will receive tracking information once your order has been shipped.
- Muuv-It is not responsible for delays caused by shipping carriers or customs procedures.
6. Returns and Refunds
- We offer a 7-day return policy for all clothing items that are unused, unworn, and in their original packaging.
- To initiate a return, please contact our customer service team within 7 days of receiving your order. Returned items must be in the same condition as when received.
- Refunds for approved returns will be processed within 7 business days, and the amount will be credited to the original payment method.
- We do not accept returns on items that have been worn, washed, or damaged after receipt.
7. Liability and Disclaimers
- Muuv-It makes no representations or warranties regarding the accuracy or completeness of product descriptions, images, or other content on the website.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability is limited to the purchase price of the item in question.
8. Privacy Policy
We are committed to protecting your privacy. For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
9. Intellectual Property
- All content on this website, including but not limited to text, images, logos, and product descriptions, is the property of Muuv-It or its licensors and is protected by copyright laws.
- You may not use any content from our website for commercial purposes without our express written permission.
10. Governing Law
These Terms and Conditions are governed by the laws of Singapore. Any disputes arising from these Terms shall be resolved in the courts of Singapore.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: hello@muuv-it.com
- Phone: +65 88568573
- Address: 48 Toh Guan Road East, Singapore