Delivery Info

We want your Muuv It order to arrive smoothly. Your available delivery options and the applicable delivery charge are shown at checkout before you place your order.

Preparing your order

Once an order is placed, we begin preparing it for delivery. If we need to clarify an order or an item is unavailable, we will contact you using the details provided at checkout.

Delivery timing

Delivery timing can vary depending on the delivery option selected, destination and carrier operations. Any delivery estimate provided at checkout is an estimate rather than a guaranteed delivery date.

Delivery address

Please check that your delivery address, contact number and email address are correct before completing checkout. Accurate details help prevent delays or unsuccessful delivery attempts.

Tracking and delivery updates

Where delivery tracking is available for your order, delivery updates will be provided through the relevant delivery process. Please keep the contact details in your order up to date and check your email for order communications.

Questions or delivery issues

If you have a question about delivery, an address issue, or a delayed, missing or damaged parcel, please contact us through our Contact page and include your order number where available. We will review the details and help with the appropriate next steps.